1

Upload Artwork

When ordering, upload your design files.

2

Approve Proof

We’ll send a proof for approval before production.

3

Fast Shipping!

Your custom piece is made in 7 days and shipped fast.

1

Upload Artwork

2

Approve Proof

3

Fast Shipping!

Need a quote? Just email us at info@lumospromotions.com

CELEBRATE EXCELLENCE WITH CUSTOM AWARDS & GIFTS

Explore Award Plaques, Trophies, Signage, Name Badges, and Personalized Gifts crafted to honor every achievement.

100% Satisfaction Guaranteed

We ensure premium quality and your complete satisfaction.

Arrival in 7-9 Days

Reliable and fast delivery to meet your important deadlines.

Free Engraving and Proofing

Get beautifully customized designs with no hidden charges.

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    Frequently Asked Questions

    What types of products do you offer?

    We specialize in a variety of personalized awards and recognition products, including:

    • Award Plaques
    • Certificate Plaques
    • Crystal and Glass Awards
    • Custom Signage
    • Name Tags & Name Plates
    • Engraved Gifts and Keepsakes

    Each product is customizable to meet your unique needs.

    Do you offer free engraving?

    Yes! All our products include free engraving and proofing to ensure your awards or gifts are perfectly personalized.

    What is the expected delivery time for my order?

    Most orders are delivered within 7-9 business days. We provide estimated shipping and delivery dates during checkout for your convenience.

    Where do you ship to?

    We ship to virtually any address in the United States. However, certain products may have restrictions and cannot be shipped internationally.

    How are shipping costs calculated?

    Shipping costs are weight-based. The weight of each item is listed on its product detail page, and we round up to the nearest pound as per shipping provider policies.

    How can I track my order?

    Once your order ships, you will receive a tracking number via email. Use this number to track your shipment directly through the shipping provider.

    Can I expedite shipping?

    Yes, expedited shipping options are available at checkout. Delivery times may vary based on the option selected.

    What is your returns policy?

    You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs.

    How do I initiate a return?

    To start a return, please Contact Us with your order number and details about the item. Our team will respond promptly with return instructions.

    How long will it take to receive my refund?

    Refunds are typically processed within four weeks. This timeline includes:

    • Transit time for the return (5-10 business days).
    • Processing the return once received (3-5 business days).
    • Your bank’s processing time for the refund (5-10 business days).

    Don’t Take Our Word For IT
    Take Our Customers

    certificate plaques

    David K.

    The certificate plaque I purchased was stunning. It made the perfect gift, and the team was so helpful with the design and proofing process. Excellent service!

    5 months ago

    personalized certificate frames

    Linda T.

    The crystal award I ordered was absolutely gorgeous. It added a touch of elegance to our company’s annual event. Delivery was fast, and the engraving was perfect.

    8 months ago

    certificate plaque holder

    Michael R.

    I needed custom signage for my office, and it came out exactly how I envisioned it. The process was smooth, and the result was professional and sharp.

    1 year ago

    certificate of appreciation plaques

    Emily J.

    I loved the name tags I ordered for my team. The quality is excellent, and they look very professional. Everyone on my staff was impressed.

    6 months ago

    slide in certificate plaques

    Chris P.

    The engraved clock I ordered as a retirement gift was a big hit! The design was elegant, and the personalization made it extra special. Arrived sooner than expected too!

    9 months ago

    award certificate plaques

    Sarah M.

    I ordered a custom award plaque, and it turned out perfect! The engraving was flawless, and the quality was beyond my expectations. Arrived on time too. Highly recommended!

    7 months ago

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